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Here are some recommended articles related to this topic that might be of interest to you. HP System Recovery removes all hard drive data and reinstalls the original operating system. Learn more about Using BIOSConnect to recover SupportAssist OS Recovery Partition.įigure 25: Cortana setup screen during the Windows first-time setup process. Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer. Dell BIOS Connect: Dell BIOSConnect helps you restore the recovery image on the hard drive if the recovery partition is corrupt or deleted.SupportAssist OS Recovery Local Restore: This option restores the computer from the recovery image that is stored in the computer's hard drive.SupportAssist OS Recovery Cloud Restore (Recommended): This option downloads and installs the latest version of the operating system on your Dell computer.Newer Dell computers support BIOSConnect, a feature that allows you to restore the recovery image on the hard drive. Learn more about Using BIOSConnect to recover SupportAssist OS Recovery Partition.

Important: If the recovery image on the hard drive is corrupt or deleted, the computer cannot boot to the recovery environment. SupportAssist OS Recovery provides you with different options to recover your computer depending on the scenario you are facing.